Delivery Policy

Our Delivery Services

UPS International Economy (Tracked): 6-7 working days (for deliveries outside of the UK please allow longer for your delivery to arrive).

UPS International Express (Tracked): 3-5 working days (for deliveries outside of the UK please allow longer for your delivery to arrive).

International Registered Delivery (Tracked): 7-10 working days (for deliveries outside of the UK please allow longer for your delivery to arrive).

UK Delivery (Tracked): 3-4 working days (for deliveries outside of the UK please allow longer for your delivery to arrive).

Parcel Force Recorded Shipping (1 - 2 working days).

Please note that delivery for remote areas residents surcharges may be incurred.

Please bear the above in mind when selecting your delivery service in the checkout.

Tracking Your Delivery

If you opt for a tracked delivery option in the checkout, you are able to track your order. Simply click on the link in your order dispatch confirmation email. To receive tracking updates by SMS, please ensure you have provided your mobile number in the checkout.

Delivery Destinations

We're doing our best to ensure we can deliver to as many places as possible, however there are some countries which may not yet be able to get to.

If you are unable to find your delivery destination in the checkout but you'd still like to purchase our products, please contact our us on info@carboncellcomponds.com for further details and alternative delivery options.

Can't find what you're looking for?

If we haven't quite answered your question, please don't hesitate to get in touch with our trade team or alternatively drop us an email at info@carboncellcomponds.com

CHANGES TO OUR DELIVERY POLICY

We may change this Delivery Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This version was last updated on 26th August 2020 and historic versions can be obtained by contacting us.